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AND
THE LOSER IS...
Which Webby nominees will be dead this time next year?
by Matt Welch
05.09.00
If you want
a snapshot illustrating the cultural Grand Canyon between the crotchety
old newspaper business and the freaky-ass Web, look no further than
their respective industry awards.
The Pulitzer
Prizes, handed down last
month by the austere professors of Columbia University, are dominated
by names that have been in business since before 1890--The New York
Times, Washington Post, Wall Street Journal, Chicago Tribune, Los
Angeles Times and Associated Press. This year's _youngest_ journalism
winner was the Village Voice, now a graying 45 years old. Even the
Pulitzer site looks ancient; the first
thing you see is a cover photo of some turn-of-the-century dude
with a beard halfway down his waistcoat, and an imposing timeline
that starts in 1917.
The
Webby Awards, by comparison, are a
monument to chaos and obscurity. The chances of anyone actually
_recognizing_ all 125 nominees--Metababy.com,
anyone? Stile Project? --are slimmer
than the profit margins of online retailers. Some nominees--such
as the "news" site MediaAttack.com
--were launched only this year. Others have already changed their
names--e-commerce candidate Accompany.com is now a more assertive-sounding
MobShops. And the turnover in ownership
and alliances is enough to make even the most dedicated Fast Company
reader's head spin. SportsJones, for
example, was purchased just days ago by Newcity.com.
Disclosure: I have written both _for_ and _about_ the editors of
both publications, and Newcity.com is also a sponsor of the Webbys.
Got it?
Veterans of
the online wars have learned to expect and even embrace a state
of constant creative destruction, where business plans change with
each new moon, and cash is burned like dry leaves. But after the
NASDAQ carnage of the past seven weeks, this year's party has an
even more pungent aroma of imminent death. It is perfectly plausible
that 10 or 20 nominees will be dead by this time next May, victims
of abandonment by a market that once egged them on, or simple casualties
of Internet Time's unforgiving pace.
ANATOMY
OF A BLOODBATH
For most, life
still seemed peachy back on March 14, when the Webbys came out with
their nominations. The NASDAQ was four days past its all-time high,
and the bookstores were prominently displaying such hopeful new
titles as "Dow 36,000" and "Dow 100,000." Then the weekly investor newspaper Barron's
came out with a buzz-harshing cover story March 20 called "Burning
Fast," complete with a damning chart of 207 Internet stocks with
estimates of how soon they would run out of money, based on fourth-quarter
numbers.
At least 12
Webby nominees made the list: Salon,
with an estimated 10 months worth of cash left; Amazon.com,
also 10; eToys
--which also owns nominee Babycenter
--with 11; Quokka
Sports, 12; Garden.com,
17; News.com
owner CNET,
20; Launch.com,
21; Nextcard,
29; Stamps.com,
30; Preview
Travel, 54; and Webvan,
57.
Though the study,
conducted by Pegasus Research International, had its methodology
flaws, and though the Internet's unprecedented "burn rates" have
long been a matter of public discussion, the effects of seeing such
a detailed list of potential wipeouts was a cold splash of water
on investors' faces. Within a month, three of the list's top 10--CDNow,
Peapod and DrKoop.com
--were on the financial ropes.
On March 23,
Forrester Research came out with a report cheerfully predicting
that half or more of all online retailers would go out of business
and/or be bought out in the next two years. Investment gurus and
longtime tech cheerleaders Abby Joseph Cohen, Mark Mobius and Henry
Blodget piled on with warnings that Internet stocks were grossly
overvalued, and then Goldman Sachs--the investment bank that brought
so many fly-by-night dot-com companies to market--twisted the knife
with a research report naming the most likely online retailers to
be picked off by competitors like low-hanging fruit.
Then April 14
happened, wiping out 7.5 percent of NASDAQ's value in an afternoon.
Suddenly, investor consensus was that excessive burn rates and below-margin
Internet retailing would no longer be tolerated, and companies that
expected to keep coming back to the public till would now be cut
off. TheStreet.com Founder James Cramer,
a fund manager and serial investor in online content companies,
announced in a column
that "The dot-com gold rush is over."
Content companies
had already long fallen out of favor--as I write this, TheStreet.com
is trading at $6.875, a startling $64.125 off its all-time high--but
now they were being joined by the previously fashionable business-to-business
sector, and even Internet-infrastructure stocks. The funding spigot
for new companies was suddenly turned off, and only the largest
of the large--Amazon, America Online, Yahoo--could be confident
about dipping back into the market for more cash.
This is having
devastating effects on companies in the pre-IPO phase, and especially
companies who were expecting to post losses indefinitely as they
built market share. Many of the Webby nominees fall into those categories,
and the following is a list of the 10 most likely, in my view, to
not be around this time next year.
1. Political
Junkie.com, also known as Politics.com, nominated in Politics
If ever there
was a fine example of a company conceived at the end of an increasingly
ridiculous stock market bubble, it is Politics.com.
In an era where you can read fairly comprehensive campaign coverage
at every portal, online newspaper and half-decent TV news site in
America--not to mention the partisan or nonpartisan organization
of your choice and a dozen or so direct competitors--Politics.com
believes it is uniquely positioned to win your attention and make
money selling that to advertisers.
The site is
a collection of campaign news and opinion headlines culled from
elsewhere, plus the usual polls, forums, useful links and a campaign-contributor
database. That, according to company press releases, is enough "to
take advantage of the large exodus of political advertising expected
to come from TV, print and radio to the Internet during the coming
primaries and elections."
Well, the advertising
model has proven thuddingly inadequate for sites five times older
and more popular than Politics.com, so it comes perhaps as no surprise
that the company has taken to exchanging its shares for things like
office furniture. Investors haven't been amused; since climbing
to $10.375 in its first days of trading on the less-transparent
over-the-counter market, Politics.com stock is down to a nearly
invisible $1.34 at this writing.
Meanwhile,
the company president and COO resigned in March, just after the
most exciting presidential primary season in memory gave way to
the current coma-inducing national campaign. Even a bit of old-fashioned
cyber-squatting--Politics.com registered GOP.com before the Republican
National Committee could get its hands on it--has already been cashed
in. With Voter.com,
Grassroots.com,
SpeakOut.com
and Netivation Inc. competing for scarce investment dollars to replenish
burned cash reserves, it is hard to imagine Politics.com making
it much beyond Election Day.
2. EToys, nominated
in Commerce
EToys, once
the model for go-go e-commerce sites, is now the poster child for
the latest Web Wipeout. The company, which was supposed to "Amazon"
real-world retailers like Toys R Us, tore through a mind-boggling
$76 million in the fourth quarter of 1999, and has seen its share
price plummet from $86 to $6.875.
Company executives
didn't exactly boost confidence by dumping their stock options in
droves as soon as post-IPO restrictions were lifted. (Director Matthew
Glickman just registered to sell another 285,000 on May 3.) Officials
are busy talking up their substantial war chest, and fuzzy plans
about becoming profitable by 2002 or so, but Amazon.com is already
selling about the same amount of toys, and Wal-Mart is finally making
inroads online.
Someday soon
executives will have to once again pass the hat in the capital markets.
Chances are it will be instead snatched away from them, at a steep
discount, by someone with an actual history of managing warehouses
and the like.
3. Napster,
nominated in Music
Napster's
troubles have much less to do with the stock
market, and much more to do with the tendency for revolutions to
turn bloody.
For the last
two years, the music industry has watched in fascinated horror while
an immovable object--the five (soon to be four) monolithic record
companies--has come face to face with the irresistible force of
the Internet. Unlike toys, songs and albums can actually be distributed
over the Web, and how exactly that is done will largely determine
what the music business will look like this century.
On one side
the "Majors," represented by the Recording Industry Association
of American, have lumbered ineffectively toward a "secure" downloading
standard that would reward copyrights and ward off piracy; on the
other side a bunch of college students are finding innovative ways
to download cool songs for free, rather than spend $15.99 for a
disc featuring one song they like.
Napster, a company
started last year by one of those students, came up with the infectious
idea to allow all its users to browse and download songs from each
others' hard drives--in theory sidestepping piracy laws, because
there is no central storage unit for the bootlegs. This became so
popular so quickly that RIAA and popular bands such as Metallica
came down with humongous lawsuits this spring to shut the practice
down.
Even though
other bands, such as Limp Bizkit, have come to Napster's defense,
the lawsuits will be prohibitively expensive to fight, and by the
time they are concluded you can virtually guarantee that a newer
technology will have taken its place.
4. Garden.com,
nominated in Living
The story for
this gardening e-tailer is largely the same as that of eToys: a
leader in its niche, a one-time favorite among investors, and a
victim of the new market sentiment.
After CDNow,
DrKoop.com and Peapod veered toward the brink, conventional wisdom
was shaken to its roots. No longer was it good enough to be at or
near the top of your "space"--now you had to be a market leader
_and_ have believable plans to turn a profit soon.
Garden.com stock
sunk from a high of $24.125 to a penny-stock low of $3.375, and
now hangs by a thread at $6. The Pegasus survey estimates its shelf-life
at 17 months. Goldman Sachs in April nominated the company as prime
takeover bait.
5. Kozmo.com,
nominated in Service
This prediction
may fall flat on its face May 22, when this same-day bicycle-to-consumer
messenger company is scheduled to attempt an initial public offering.
Even if the IPO tanks, or is postponed indefinitely, Kozmo
already has big-ticket backers like Starbucks and Amazon.com, who
at the least could be expected to scoop up the company should it
crash.
But calling
this gears-and-rubber business a dotcom is reminiscent of when Wired
Magazine thought it could get Internet funny-money for its print
product (it couldn't). But most of all, Kozmo's business plan just
looks insane:
Last year the
company earned $3.5 million. And spent $26 million. It took 2,500
employees to bring in that $3.5 million, and in order to expand
to more than a handful of cities it will have to hire many, many
thousands more. Sounds like an idea built for an era that now longer
exists.
6. Adam.com,
nominated in Health
The Internet
health-information sector may be suffering from a collective guilt-by-association
in the wake of DrKoop.com staggering toward a fire sale--scores
of articles have noted the space's 1,700 competitors, the tremendous
cost of customer acquisition, and the shakiness of the advertising
model.
This is having
an adverse enough effect on websites that people actually recognize,
such as Webby nominees OnHealth.com
and Intelihealth.com.
Adam.com,
having lost the battle for health eyeballs, is now trying to license
its content to those victorious competitors, in a desperate-sounding
"business-to-business" play.
"To expand the
reach of our content and to allow us to continue to make significant
investment in new product development," company co-founder Bob Cramer
explains hopefully on the site, "Adam.com is moving away from a
destination-oriented business model to a content syndication model."
Investors, perhaps
mindful that such models have almost always failed, responded by
knocking the stock from $40 to $9.
7. Webvan, nominated
in Service
Webvan is betting
people want to buy their groceries online, and that an Internet
company with startup delivery infrastructure is best served to provide
them. Peapod, Webvan's main competitor, sold a 52 percent stake
to global grocery giant Royal Ahold in April to stave off collapse,
but the future still doesn't look bright. With Webvan's stock falling
from $34 to $6.1875, this online grocer is on even shakier ground.
8. Accompany.com;
now Mobshops.com, nominated in Commerce
The good news
for Mobshops is that it received a $35 million round of financing
in February. The bad news is that the market tanked the next month.
Mobshops may
have a revolutionary new idea: collect buyers of specific goods
into one great mass, then buy at bulk rates that most individuals
can never otherwise enjoy. Then again, all online selling has seen
frantic races to the bottom of margins, with retailers in many cases
selling at a loss to win customers. Mobshops will need to attract
enough customers to create buying power, and that means coughing
up cash for marketing. Even then, its hard-won customers could flock
to any e-tailer crazy enough to sell the same goods for less, which
would require even _more_ money for marketing. And where will it
go for that?
9. Quokka Sports,
nominated in Sports
Quokka is a
nifty site that offers some of the best true multimedia experiences
on the Internet--dizzying video from Mt. Everest hikes, complete
with emailed diaries, music, that sort of thing. The site, executives
proclaim, "shrinks the experiential gap between watching and participating."
Unfortunately,
collecting and compressing video and audio data over the Internet
is a very expensive business, and most big bets based on broadband
availability have lost, often spectacularly.
According to
the Pegasus survey, Quokka had operating losses of $15.72 million
in the fourth quarter. Even the investor relations page on the site
doesn't say one word about revenue. The stock, unsurprisingly, has
been knocked down from $18.75 to $5.625.
The presentation
is too good to go unrewarded, and broadband will indeed proliferate
someday, so look for Quokka to be snapped up at a discount.
10. I Kiss You!,
nominated in Weird
It's important
to end on a positive note. Mahir, the Turkish playboy with a heart
of gold and English vocabulary of a savant genius, is now a happy
victim of his own success. Since being adopted by the over-caffeinated
Silicon Valley set as a sort of Eurasian mirror of their own imbalanced
obsessiveness and eagerness, Mahir has been beset with marriage
proposals, inundated with traffic, and flown around the world as
a favorite pet speaker at Internet conferences.
It's either
Dave Eggers' most elaborate hoax
yet, or an improbably happy fable for our otherwise troubled times.
Either way, Mahir's original I Kiss You
will be a distant memory this time next year.
Matt Welch is
a staff writer and columnist for Online
Journalism Review
Editor's note:
Newcity.com is a sponsor of the 2000 Webby Awards, but its coverage
of the event remains independent of that agreement.
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