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NEWCITY.COM
FREQUENTLY ASKED QUESTIONS
WHY CAN'T I "UNSUBSCRIBE" FROM NEWSLETTERS IN THE MANNER DESCRIBED ON YOUR SITE?
Newcity is very circumspect about not sending unwanted email to its users,
and recently upgraded to a double verification system for our email
registrations. But if you are receiving a newsletter that you no longer wish
to receive, and can't make the process here
work, it may be for several reasons. Our newsletter registration system only recognizes the
email address you originally gave us, including the upper- or lower-case
status of the characters you submit. Further, if you have multiple email
accounts, and forward items sent from account to another, it is possible
that you are actually subscribed under a different address than the one that
is receiving the newsletter. If you can't seem to figure it out even after
taking the above into question, email us an unsubscribe request and a
description of the problem at the top of your copy of the newsletter in
question, and we'll straighten it out. We apologize for any frustration on
your part.
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HOW DO I SIGN UP FOR FREE EMAIL?
Near the top of every Newcity.com page, you will find a "Mail" button
sporting an envelope logo. To create a free email account, simply
click on that button and select the "Register" option on the next
screen you see. (You will also use this page to log into your Web
email box once you become a registered user.) After reading and
agreeing to the "Terms of Use" statement, click on the "I Accept"
button at the bottom of the page. On the next screen, you will be
asked to fill out a questionnaire of required and optional information,
and to select a user name. The user name will serve as your email
address, as in username@newcity.com (it will also serve as your
boards registration). Once you have completed this form, click on
the "Register" button at the bottom of the page. If your requested
user name is already taken, you will be asked to return to the previous
page and select a new user name. Once you select a user name that
is not already in use, you will be taken to a "Welcome" screen.
It usually takes about a minute to set up your account, so take
a quick break and then click the "Go to Mail" button at the bottom
of the screen to try out the service.
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HOW DO I CHECK MY EMAIL AND SEND MESSAGES
FROM MY NEWCITY.COM ACCOUNT?
Near the top of every Newcity.com page, you will find a "Mail" button
sporting an envelope logo. Simply click on that button and enter
your Newcity.com user name and password in the boxes under "Registered
Users Sign-In" on the next screen you see. Then click on the "Enter"
button. If you have correctly entered your user name and password,
you should be taken to a page that says "Hi! Welcome back to Newcity.com."
To check your mail, click on the "Go to Mail" button below the welcome
message. (You can also access the Newcity.com discussion boards
from this page by clicking on "Go to Boards." Another button on
this page allows you to "Edit Your Profile." Click on that button
and you will be able to change your password, as well as the registrant's
name, Zip code and country of residence.) After clicking on "Go
to Mail," you will be taken to a page that allows you to check your
mail, send mail from the account, and personalize your account with
email filters and address lists. There's also a "Help" link on this
page that takes you step-by-step through all of these actions and
more.
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HOW DO I SIGN UP TO PARTICIPATE IN THE DISCUSSION
BOARDS?
If you are signed up for Newcity.com email, you can use your account
to access the boards as well. If you do not already have a Newcity.com
account, follow these instructions. Near the top of every Newcity.com
page, you will find a "Boards" button sporting a logo of a pushpin
sticking into a note. To create a free account, simply click on
that button and select the "Register" option on the next screen
you see. (You will also use this page to log into the boards once
you become a registered user.) After reading and agreeing to the
"Terms of Use" statement, click on the "I Accept" button at the
bottom of the page. On the next screen, you will be asked to fill
out a questionnaire of required and optional information, and to
select a user name, which will serve as your boards identification--and
also as your email account if you wish to use it. Once you have
completed this form, click on the "Register" button at the bottom
of the page. If your requested user name is already taken, you will
be asked to return to the previous page and select a new user name.
Once you select a user name that is not already in use, you will
be taken to a "Welcome" screen. It usually takes about a minute
to set up your account, so take a quick break and then click the
"Go to Boards" button at the bottom of the screen to try out the
service.
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HOW DO I GET BACK IN TO USE THE BOARDS?
Near the top of every Newcity.com page, you will find a "Boards"
button sporting a logo of a pushpin sticking into a note. Simply
click on that button and enter your Newcity.com user name and password
in the boxes under "Registered Users Sign-In" on the next screen
you see. Then click on the "Enter" button. If you have correctly
entered your user name and password, you should be taken to a page
that says "Hi! Welcome back to Newcity.com." To log onto the discussion
boards, click on the "Go to Boards" button below the welcome message.
(You can also access your Newcity.com email account from this page
by clicking on "Go to Mail." Another button on this page allows
you to "Edit Your Profile." Click on that button and you will be
able to change your password, as well as the registrant's name,
Zip code and country of residence.) After clicking on "Go to Boards,"
you will be taken to a page that features a series of discussion
folders. Click on the discussion folder you are interested in. You
can simply read the postings if you wish, but logged-in users can
also post new messages and even create new discussions inside the
main folders by following the instructions posted on the boards
pages.
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WHAT CAN I DO IF I LOSE MY PASSWORD?
At this time Newcity.com mail does not offer automated password
retrieval. A planned upgrade to our login system will offer such.
In the meantime, you can email your password request to postmaster@newcity.com.
Since we strive to keep passwords personal, we cannot provide your
actual existing password. Instead, upon verification of some additional
account information (just making sure you're who you say you are),
we will reset the password so that you may access your account.
Once you've logged back into your account, select the "Edit Your
Profile" option and change your password to a private access code
of your choice.
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DO I HAVE TO REGISTER TO READ THE DISCUSSION BOARDS?
No. You can read the boards simply by clicking on the "Boards" buttons
that appear prominently in each section--such as Film or Politics--collected
under the Top Stories, Arts & Entertainment and Pop Culture
headers on the Newcity.com navigation bar. You can also enter the
boards through Newcity.com's weekly special sections, and through
the "Boards" button sporting a logo of a pushpin sticking into a
note that appears at the top of every Newcity.com page.
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HOW DO I SEARCH NEWCITY.COM AFFILIATE SITES?
At the top of all Newcity.com pages, you will find a search option.
The pulldown menu to the right of the word "Search" is preselected
to find stories from the Newcity.com Network. Simply enter your
search term(s) in the box next to the pulldown menu and click on
the red "Go" button to the right of the box. If you are looking
for stories in a particular subject area, such as Books or Film,
you also can find links to many affiliate stories that fit the bill
in the Newcity.com archives. Simply click on the "Archives" link
under the Service Stations header on the left-hand navigation bar--or
click on the "Past Articles" link found on pages collected under
the Top Stories, Arts & Entertainment and Pop Culture headers
on that same navigation bar.
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HOW CAN MY SITE BECOME A NEWCITY.COM AFFILIATE?
We are actively seeking new affiliates who fit under the broad definition
of alternative press and culture sites. If you believe your site
would be a good candidate for Newcity.com affiliation, click here.
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HOW CAN I ADVERTISE ON NEWCITY.COM?
For details on advertising on both the Newcity.com site and on affiliate
sites, simply click on the "advertising
info" link found at the bottom of all Newcity.com pages.
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HOW DO I GET MY STORE INCLUDED IN NEWCITYSHOP?
To be considered for Newcityshop, or to get more information, please
email shop@newcity.com. Inclusion
on the site is selective and subject to review by the Newcityshop
staff. In addition to offering something of interest to Newcitizens,
all stores must offer secure credit card transactions and excellent
customer service.
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HOW CAN I GET A JOB AT NEWCITY.COM?
To find out what positions are available at Newcity.com, click on
the "about Newcity" link found at the bottom
of all pages on the site. When the page opens, you will see an infobox
on the right-hand side of the page. Click on the "Employment"
link found in that box for our current job listings. If you see
a position you wish to apply for, simply follow the application
instructions. If we decide we would like to interview you, we will
contact you to set up an appointment. Due to the large volume of
applications, we are not able to contact every applicant. Newcity.com
is an equal opportunity employer.
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WHERE CAN I SUBMIT FREELANCE STORY IDEAS?
Newcity.com is a portal site designed primarily to showcase content
created by its affiliate publications. Thus, nearly all of our material
is either generated by affiliates or created in-house. We do expect
to publish a small amount of freelance material, however. Queries
should be sent to editor@newcity.com.
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HOW OFTEN IS NEWCITY.COM UPDATED?
Newcity.com is updated every Monday through Friday, with the Friday
edition carrying through the weekend. Each day, you will find fresh
stories not only on our main page, but also in the sections collected
under the Top Stories, Arts & Entertainment and Pop Culture
headers on the left-hand navigation bar. In addition, Newcity.com
regularly updates its weekly and ongoing special sections, including
Alternative Vote 2000. You can access all current and past special
sections by clicking on the "special
features" link found under the Service Stations header on the
navigation bar.
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WHEN I CLICK ON A STORY LINK, DO I REMAIN AT THE NEWCITY.COM SITE?
Most Newcity.com story links take you directly to the affiliate
site hosting the story. However, to help you explore the network,
the orange Newcity.com navigation frame will remain at the bottom
of your browser as you access stories through the Newcity.com site.
The navigation frame allows you to go back to the network home page--by
clicking on the Newcity.com logo--or to explore any of our affiliates
by selecting from the "Partner Sites" scrollbar.
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SOME OF THE NEWCITY.COM LINKS POP UP INTO A NEW WINDOW. WHAT'S THE
DEAL?
As good Web citizens, we only leave the frame on links to affiliate
sites. Any time we link to a non-Newcity.com affiliate, such as
on our "links" page and in
the introductions to our special sections, we make sure those pages
pop into a new browser window when you click through. All content
framed by Newcity.com is framed with the full approval of the affiliate
site.
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I'D LIKE TO USE NEWCITY.COM AS AN ENTERTAINMENT RESOURCE WHEN I'M
IN AN UNFAMILIAR CITY. HOW CAN I DO THAT?
Under the Service Stations header on the left-hand navigation bar,
you'll find two sections that should be of great use. The best
of america section contains links to all the annual "best of"
sections produced by our affiliates. These sections identify the
top restaurants, shops and cultural attractions a city has to offer,
all from an alternative point of view. The nightlife
section contains links to the weekly calendar sections of our affiliates,
so you can find the latest lowdown on concerts, movies, theater
events, hot restaurants and more. You can also use the scrollbar
on the Newcity.com navigation frame at the bottom of your browser
to enter all of our city affiliates through their main pages.
And if you are relocating to one of our affiliate cities, you'll
find additional great resources in the classifieds
and personals sections
located on the left-hand navigation bar under the Service Stations
heading.
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WHO PUTS THIS SITE TOGETHER, ANYWAY?
For information about the people behind Newcity.com, please click
on the "about Newcity" link that resides
at the bottom of every Newcity.com page. You can also click on the
"press" link at the bottom of our pages
to keep up to date on announcements of our latest initiatives and
links to media coverage of Newcity.com.
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DO YOU HAVE A PRIVACY POLICY?
Yes. To read it, please click on the "privacy
policy" link that resides on the bottom of every Newcity.com
page.
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WHAT'S
THE DIFFERENCE/CONNECTION BETWEEN NEWCITY.COM AND NEWCITYCHICAGO.COM?
Newcity.com, the site you're at now, is your gateway to Alternative
America, a portal site to the best of the nation's alternative press--including
both sites of alternative weekly newspapers and edgy content-only
sites. Newcitychicago.com is the site of the alternative news and
arts weekly Newcity Chicago. Newcity.com is brought to you by many
of the same people who produce Newcity Chicago and its Newcitychicago.com
site. Tying it all together is the fact that Newcitychicago.com
is one of the dozens of city sites affiliated with Newcity.com.
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If you have a question not currently answered by this FAQ, please
email it to us here and we
will consider it for inclusion.
